Jk Fashions Ltd is a leading garment manufacturing company in Zimbabwe. Of late, the company has been facing a decline in the quality of garments, emanating from poor employee morale.
The company's competitors have heavily invested in advanced technology and also adopted lean production techniques. One of the company's rival firms improved the quality of garments it manufactures through implementing TQM and the Kaizen approach.
In a bid to determine the extent of competition for the past 3 years, 2018 to 2020, Jk Fashions Ltd management decided to carry out an analysis of its current output in relation to the maximum capacity. The details are shown below.
The Human Resource Manager of Jk Fashions Ltd highlighted the need to improve employee motivation so as to enhance quality and capacity utilisation. In addition, the HR manager emphasised on the importance of effective communication in order to come up with a co-ordinated and coherent working plan.