Danho
ZIMSEC O Level · 4048/02 · N2019

Business Enterprise Skills Paper 2 November 2019

Questions
47
Total marks
160
Time allowed
135 min
Syllabus code
4048/02

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Questions
47
Pass mark
29
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Answer every question in the printed order, get marked at the end, then see the answers.

The questions

Question 101

[2 marks]private limited company
A private limited company is a business enterprise in which
  1. Atwo or more partners share the profits and the losses equally.
  2. Bshares are transferred privately and members have limited liability.
  3. Cshares are traded freely on the stock exchange by any investor.
  4. Dthe owner trades alone and carries unlimited liability for the debts.

Question 102

[2 marks]market leader
A market leader is a business enterprise that
  1. Aholds the largest share of sales in the market it competes in.
  2. Bwas the first enterprise ever to be registered in that market.
  3. Ccharges the lowest price of any enterprise in that market.
  4. Demploys the largest number of workers in the whole country.

Question 103

[2 marks]e-banking
E-banking is best described as
  1. Aauditing the accounts of a commercial bank at the year end.
  2. Bcarrying out banking transactions through an electronic channel.
  3. Cissuing the bank notes and the coins used in a country's economy.
  4. Dlending money to a business enterprise against fixed security.

Question 104

[2 marks]productivity
Productivity in a business enterprise is
  1. Athe output obtained from each unit of input used in production.
  2. Bthe total quantity of goods a business produces in a period.
  3. Cthe profit an enterprise earns after all expenses are deducted.
  4. Dthe number of workers an enterprise employs at a given date.

Question 105

[2 marks]private limited company
An advantage of operating as a private limited company rather than as a sole trader is that
  1. Athe owners avoid having to keep records of the firm's dealings.
  2. Bthe owners' liability is limited to the amount paid for the shares.
  3. Cthe enterprise is relieved of the duty to pay tax on trading profits.
  4. Dthe enterprise may trade without registering with the registrar.

Question 106

[3 marks]labour turnover
A telecom firm pays below the salaries offered elsewhere in the industry, has no promotion prospects and gives no recognition for good work. The most likely result is
  1. Ahigh productivity, as staff work harder to earn recognition.
  2. Bhigh customer satisfaction, as the staff serve buyers carefully.
  3. Chigh labour turnover, as staff leave to join competing firms.
  4. Dlow labour turnover, as staff stay on to seek advancement.

Question 107

[3 marks]labour turnover
A firm losing staff because salaries are below the industry rate and no achievement is recognised should first
  1. Aincrease the number of supervisors checking on the work being done.
  2. Blengthen the working day so that the same output is achieved.
  3. Creview its pay and introduce recognition and promotion prospects.
  4. Drecruit replacements each time an experienced employee resigns.

Question 108

[2 marks]leadership styles
Supervisors at a firm keep checking on the work of every employee and allow them no say in decisions. This describes the leadership style known as
  1. Alaissez faire.
  2. Bpaternalistic.
  3. Cautocratic.
  4. Ddemocratic.

Question 109

[3 marks]market segmentation
A telecommunications company serving individuals, government institutions and private companies is segmenting its market by
  1. Atype of customer, since each group buys for different reasons.
  2. Bcolour of packaging, since each group prefers a different look.
  3. Ctime of purchase, since each group buys in a different season.
  4. Dsize of handset, since each group carries a different device.

Question 110

[3 marks]income statement
Which of the following is an element of an income statement?
  1. ARevenue earned from the sale of goods during the period
  2. BThe bank overdraft owed by the enterprise at the year end
  3. CThe premises owned by the enterprise on the reporting date
  4. DThe capital contributed by the owner when trading began

Question 111

[3 marks]technological change
A likely impact of technological change on a telecommunications enterprise is that it
  1. Aprotects the enterprise from competitors entering into its market.
  2. Bopens new services to sell but demands heavy capital spending.
  3. Clowers the amount of capital the enterprise needs to invest.
  4. Dremoves the need for the enterprise to train its employees.

Question 201

[3 marks]business size
Which of the following is a method of measuring the size of a business enterprise?
  1. AThe distance from the business to its nearest supplier
  2. BThe number of directors appointed to the board of it
  3. CThe capital employed in the business at a given date
  4. DThe number of years the business has been trading for

Question 202

[3 marks]business size
Measuring the size of a business by the number of employees can be misleading because
  1. Aemployees are counted differently in each month of the year.
  2. Ba capital intensive firm employs few people but is very large.
  3. Ca labour intensive firm employs few people but is very large.
  4. Dthe number of employees is impossible for a firm to establish.

Question 203

[3 marks]business size
Turnover is a useful measure of business size because it
  1. Ashows the number of people the business employs each year.
  2. Bshows the value of what the business actually sells in a year.
  3. Cshows the value of the assets the business owns at a date.
  4. Dshows the profit that is left after every cost has been deducted.

Question 204

[3 marks]business size
Market share is a valuable measure of business size because it
  1. Acompares a firm's profit with the profit of its own owners.
  2. Bcompares a firm's assets with the assets of its own bankers.
  3. Ccompares a firm's wages with the wages paid by government.
  4. Dcompares a firm's sales with the sales of the whole market.

Question 205

[3 marks]business size
Capital employed measures the size of a business by
  1. Athe value of the funds invested in the assets of the business.
  2. Bthe value of the goods the business has sold in the last year.
  3. Cthe value of the wages the business pays out every month.
  4. Dthe value of the taxes the business remits to the authority.

Question 206

[2 marks]business size
State the term for a firm's sales expressed as a percentage of the total sales made by all firms in its market.

Answer this when you sit the paper.

Question 301

[3 marks]business failure
A common reason why a new business enterprise fails is that
  1. Ait researches the market before it decides what it will sell.
  2. Bit trains the employees it has recruited to serve customers.
  3. Cit runs short of working capital before customers begin paying.
  4. Dit prepares a cash budget covering each month of its first year.

Question 302

[3 marks]business failure
Poor management contributes to the failure of a business enterprise because
  1. Athe enterprise is charged a higher rate of tax on trading profits.
  2. Bcustomers are obliged to buy from a competing enterprise.
  3. Cdecisions are taken without the information needed to judge them.
  4. Dthe enterprise is prevented by law from borrowing any money.

Question 303

[3 marks]business failure
A business enterprise may fail because of external factors when
  1. Aits owner decides to withdraw more profit than was budgeted.
  2. Bits supervisor fails to check the quality of the work done.
  3. Cits accountant records the month's sales in the wrong ledger.
  4. Da recession reduces the spending power of its own customers.

Question 304

[3 marks]business failure
Granting credit too freely can lead a business enterprise to fail because
  1. Amoney is owed by customers while the firm's own bills fall due.
  2. Bthe firm is unable to sell any of the goods that it has purchased.
  3. Cthe firm is charged a higher price by each of its suppliers.
  4. Dthe firm is prevented from advertising to any new customers.

Question 305

[3 marks]business failure
A business enterprise that ignores changes in customer tastes is likely to fail because
  1. Aits sales fall as buyers move to firms offering what they want.
  2. Bits costs of production rise faster than the rate of inflation.
  3. Cits workers demand a larger share of the profits being earned.
  4. Dits bankers are obliged to withdraw the overdraft facility.

Question 306

[2 marks]business failure
State the term for the position of a business enterprise that cannot pay its debts when they fall due.

Answer this when you sit the paper.

Question 401

[3 marks]working capital management
A method used by an enterprise to manage its working capital is to
  1. Aconvert its cash balance into non-current assets at once.
  2. Border raw materials in the largest quantity the store holds.
  3. Ccollect debts promptly and keep stock at a workable level.
  4. Dgrant every customer a longer period in which to pay up.

Question 402

[3 marks]working capital management
An enterprise improves its cash position when it
  1. Anegotiates longer credit terms for each one of its own customers.
  2. Bbuys a new delivery vehicle out of the balance at the bank.
  3. Cincreases the drawings the owner takes out every month.
  4. Dnegotiates longer credit terms with each of its own suppliers.

Question 403

[3 marks]working capital management
Holding too little working capital is dangerous for an enterprise because it
  1. Amay be unable to pay wages and suppliers when they fall due.
  2. Bmay be unable to store all of the goods that it has purchased.
  3. Cmay be charged a higher rate of tax on the profits it earns.
  4. Dmay be required to publish its accounts for the public to read.

Question 404

[3 marks]working capital management
Holding too much working capital is also a weakness because
  1. Afunds are lost altogether once they have been placed in stock.
  2. Bthe enterprise becomes unable to settle its debts as they fall due.
  3. Cthe enterprise has to reduce the prices it charges its buyers.
  4. Dfunds sit idle in stock and debtors instead of earning a return.

Question 405

[3 marks]working capital management
An enterprise wishing to release cash tied up in its inventory should
  1. Abuy a full season's stock at once to obtain a bulk discount.
  2. Bkeep a large reserve of every item in case of a late delivery.
  3. Chold the same quantity of stock throughout the whole year.
  4. Dreduce stock levels and reorder more frequently in small lots.

Question 406

[2 marks]working capital
State the term for current assets less current liabilities in a statement of financial position.

Answer this when you sit the paper.

Question 501

[3 marks]motivation theories
Under McGregor's Theory X, a manager assumes that employees
  1. Awork best when they are consulted about decisions.
  2. Bdislike work and must be closely directed and controlled.
  3. Cenjoy their work and will accept responsibility willingly.
  4. Dseek out extra duties whenever the chance arises.

Question 502

[3 marks]motivation theories
Under McGregor's Theory Y, a manager assumes that employees
  1. Arespond only to the threat of losing the job they hold.
  2. Bneed each task broken down and checked at every stage.
  3. Cfind work natural and will exercise self direction to meet aims.
  4. Davoid their work whenever supervision is relaxed for a moment or two.

Question 503

[3 marks]ICT
An impact of information and communication technology on business enterprises is that it
  1. Aremoves the need for an enterprise to keep any staff at all.
  2. Bguarantees the enterprise a larger profit in every trading year.
  3. Cprevents any competing enterprise from reaching its customers.
  4. Dspeeds up communication but requires investment and training.

Question 504

[3 marks]ICT
A Zimbabwean retailer that accepts payment through mobile money benefits mainly because
  1. Acustomers can pay without carrying cash to the shop counter.
  2. Bthe retailer avoids having to record the sale in its books.
  3. Cthe retailer is exempt from the tax charged on its daily takings.
  4. Dcustomers are obliged to buy more than they had intended.

Question 505

[3 marks]ICT
A drawback of relying on information and communication technology in a small enterprise is that
  1. Aa power or network failure can halt trading altogether.
  2. Brecords become harder to search than paper ones were.
  3. Ccustomers can no longer be reached beyond the local town.
  4. Dthe enterprise is prevented from advertising its products.

Question 506

[2 marks]ICT
State the term for buying and selling goods and services over the internet.

Answer this when you sit the paper.

Question 601

[3 marks]foreign markets
A benefit to an enterprise of operating in foreign markets is that it
  1. Aescapes competition from producers based in those countries.
  2. Bsaves the cost of transporting its goods across the border.
  3. Cearns foreign currency and is less exposed to one economy.
  4. Davoids meeting any product standards set by other countries.

Question 602

[3 marks]foreign markets
Selling in several foreign markets rather than at home alone helps an enterprise because it
  1. Aremoves the need for the enterprise to research any of those markets.
  2. Bguarantees that sales will rise in each of the coming years.
  3. Callows the enterprise to charge the same price everywhere.
  4. Dspreads risk, so a fall in one market does not end the business.

Question 603

[3 marks]market research data sources
Which of the following is a source of primary data for a business enterprise?
  1. AA report published by a competitor at its financial year end
  2. BA questionnaire completed by the enterprise's own customers
  3. CA statistical bulletin published by the government agency
  4. DAn article printed in a trade journal for that industry

Question 604

[3 marks]market research data sources
An advantage of secondary data over primary data in market research is that it
  1. Awas collected for the exact question the enterprise is asking.
  2. Bcannot be obtained by any competitor in the same industry.
  3. Cputs the enterprise in direct contact with its own customers.
  4. Dis cheaper and available at once because it already exists.

Question 605

[3 marks]market research data sources
A limitation of using a questionnaire to gather market research data is that
  1. Athe results are available before the questions have been set.
  2. Bthe sample chosen may not represent the whole target market.
  3. Cthe enterprise is unable to ask the questions it wishes to ask.
  4. Dthe answers received are always identical to published data.

Question 606

[2 marks]market research data sources
State the term for the small group of customers selected to represent the whole market in a piece of research.

Answer this when you sit the paper.

Question 701

[3 marks]warehousing
The role of warehousing in a business enterprise is to
  1. Acollect the debts owed by customers who bought on credit.
  2. Brecruit and train the staff who are employed in the sales division.
  3. Chold goods safely until they are needed for sale or production.
  4. Ddecide the price at which the finished goods will be sold.

Question 702

[3 marks]warehousing
Warehousing allows a producer of a seasonal crop to
  1. Asell the whole harvest on the day that it is gathered in.
  2. Bavoid the cost of insuring the crop against fire and theft.
  3. Craise the quantity of the crop that each hectare produces.
  4. Dstore the harvest and release it for sale through the year.

Question 703

[3 marks]transport
Which factor influences the choice of the mode of transport used by an enterprise?
  1. AThe number of directors serving on the enterprise's board
  2. BThe colour scheme printed on the enterprise's stationery
  3. CThe month in which the enterprise was first registered
  4. DThe nature of the goods and how quickly they must arrive

Question 704

[3 marks]transport
A Zimbabwean exporter sending a heavy consignment of granite to Asia would most sensibly use
  1. Aroad haulage to the port and then sea transport onwards.
  2. Bair freight for the whole of the journey to save on time.
  3. Croad haulage for the whole of the journey to the buyer.
  4. Dpipeline transport, which is cheapest over long distances.

Question 705

[3 marks]transport
Air transport is chosen by an enterprise mainly when the goods are
  1. Aof low value and are wanted in very large quantities.
  2. Bvaluable or perishable and are needed very quickly.
  3. Cheavy and bulky and are wanted at the lowest cost.
  4. Dliquid and are moved continuously between two points.

Question 706

[2 marks]warehousing
State the term for the warehouse in which imported goods are stored under customs control until the duty on them has been paid.

Answer this when you sit the paper.

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