Paper 1 · November 2022 · Motivation
Which assumption about workers underlies McGregor's Theory X?
AWorkers are motivated mainly by involvement in decision making rather than supervision
BWorkers will exercise self-direction if they are committed to the firm's objectives
CWorkers are naturally lazy, dislike work and must be closely supervised and controlled to meet targets
DWorkers enjoy work and willingly seek out responsibility without being asked
Explanation
Theory X assumes workers dislike work, avoid responsibility, and must be closely controlled and coerced to achieve targets, which is why it justifies close supervision. The other options describe McGregor's opposite Theory Y assumptions.
Derived from ZIMSEC Business Studies Paper 1, November 2022, Q2