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Paper 2 · November 2021 · Human Resource Management

Good communication is treated as an essential quality of an enterprise leader mainly because

Ait removes the need to plan ahead
Bit guarantees that profits will rise
Cstaff know what is expected of them
Dit allows the leader to avoid appraisals

Explanation

Instructions, targets and reasons have to travel down the organisation and problems have to travel back up. Where that flow is clear, work is done once and correctly; where it is not, effort is wasted on the wrong task.

Derived from ZIMSEC Business Enterprise Skills Paper 2, Nov 2021, Q1

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