Tip Top Furnishers Ltd is a medium sized organisation. It produces and sells household furniture to upmarket customers under the brand name TT IDEAS. The organisation has maintained strong profitability because their customers have been able to absorb price increases and are buying on a cash basis.
The quality of the brand has developed a strong image to the extent of creating brand loyalty. This has been helped by high level training of the sales representatives which has ensured competitive advantage. The healthy bank balance has been a result of the competence of the sales representatives. The Accountant has, however, complained that the money is lying idle in the bank.
The Managing Director also believes that the company has potential to grow even further. As a board they have agreed on the following options:
(A) Targeting Five Star hotels with high quality Mukwa Furniture.
(B) Explore possibilities of opening up new branches in Botswana and South Africa to promote its TT IDEAS brand.
(C) Research on the possibility of credit sales in the current market. Though wary of bad debts, they all agree that it could significantly boost profits. The Human resources manager would be tasked with recruitment and selection of a top class credit manager.