Danho
ZIMSEC A Level · 6025/1 · N2020

Business Studies Paper 1 November 2020

Questions
46
Total marks
100
Syllabus code
6025/1

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Questions
46
Pass mark
28
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Answer every question in the printed order, get marked at the end, then see the answers.

The questions

Question 101

[2 marks]Capacity utilisation
How can a factory working well below capacity raise its capacity utilisation?
  1. ABuy a second machine to add to the production line
  2. BTake on subcontract work to fill the spare capacity
  3. CCut the quantity the factory produces each week
  4. DRaise the selling price of the goods it produces

Question 102

[2 marks]production methods
Which of these is made by job production?
  1. ATwo hundred brown loaves baked in a single run
  2. BCans of soft drink filled on a moving line
  3. CBricks turned out to one standard size all day
  4. DA wedding cake made to a customer's own design

Question 103

[2 marks]production methods
What is a drawback of batch production compared with flow production?
  1. ANo economies of scale can be gained from the output
  2. BEvery unit has to be made to a different specification
  3. CMachines stand idle while they are reset between batches
  4. DOnly one item can be made at a time to a customer's order

Question 201

[2 marks]business communication
How does a manager reduce the language barrier when writing to a workforce?
  1. AUse plain words and avoid jargon and technical terms
  2. BSend a much longer message so nothing is left out
  3. CUse technical terms so that the message is precise
  4. DSend the message down through as many levels as possible

Question 202

[2 marks]business communication
Why does building feedback into a message reduce barriers to communication?
  1. AThe sender no longer has to choose a suitable medium
  2. BThe message reaches more people than it did before
  3. CThe receiver is stopped from asking any questions
  4. DMisunderstanding is detected as soon as it happens

Question 301

[2 marks]advertising media
What advantage does a newspaper advertisement have over a radio advertisement?
  1. AIt costs the business nothing to place in a daily paper
  2. BIt cannot be ignored by anyone who buys the paper
  3. CIt reaches every household in the country at once
  4. DIt stays on the page, so it can be kept and read again

Question 302

[2 marks]advertising media
Why does a shop serving a local catchment area advertise in a local newspaper?
  1. AIt ensures that the readers will visit the shop
  2. BIt is the only medium that can carry a photograph
  3. CIt reaches a defined area at a low cost per reader
  4. DIt reaches readers in every province of the country

Question 401

[2 marks]decision trees
Why do some managers distrust the figures a decision tree produces?
  1. AThe payoffs are known actual results rather than forecasts of the future
  2. BThe probabilities are set by law and cannot be changed
  3. CThe tree can only be drawn for a two option decision
  4. DThe probabilities are subjective estimates that may be wrong

Question 402

[2 marks]decision trees
What does a decision tree leave out of a business decision?
  1. AThe financial payoff expected from each branch
  2. BQualitative factors such as staff morale and reputation
  3. CThe cost of each course of action open to the firm
  4. DThe probability attached to each possible outcome

Question 501

[3 marks]financial statements
Why is a statement of financial position a limited guide to how a business is performing?
  1. AIt forecasts the cash the business will receive next year
  2. BIt lists the skills and the morale of the workforce
  3. CIt is a snapshot at one date and records only past events
  4. DIt shows every asset at its current market value

Question 502

[2 marks]budgeting
How does a budget coordinate the different departments of a business?
  1. AEvery department's budget is built from the sales budget
  2. BEvery department is given exactly the same amount to spend
  3. CEach department prepares its budget without seeing the others
  4. DThe budget replaces the need for departments to meet at all

Question 503

[2 marks]budgeting
How is a budget used to control spending once the year is under way?
  1. AIt is filed away until the accounts are prepared at the year end
  2. BIt is rewritten each month to match what was actually spent
  3. CActual results are compared with it and variances investigated
  4. DIt fixes the prices the business charges its customers

Question 601

[2 marks]organisational structure
What is a benefit to a large business of decentralising decision making?
  1. ADecisions are taken by managers close to the local market
  2. BHead office keeps control of every operating decision
  3. CEvery branch of the firm offers the same customer experience
  4. DBuying and marketing economies of scale are increased

Question 602

[2 marks]organisational structure
What is a drawback of decentralising decision making in a large business?
  1. AThe business responds more slowly to a local competitor
  2. BDivisions may pursue their own interests rather than the firm's
  3. CSenior managers are left with no time to think about strategy
  4. DLocal managers are given no responsibility to develop

Question 701

[2 marks]organisational structure/delayering
What term describes removing a level of management from an organisation's hierarchy so that the chain of command becomes shorter?

Answer this when you sit the paper.

Question 702

[2 marks]organisational structure
In a geographical organisation structure, how is the level below the managing director grouped?
  1. ABy the region or area each manager is responsible for
  2. BBy the product line each manager is responsible for
  3. CBy the length of service each manager has given the firm
  4. DBy the function each manager performs for the firm

Question 801

[2 marks]decision trees
What is a limitation of using expected value from a decision tree to choose between projects?
  1. AIt is an average that ignores attitude to risk
  2. BIt cannot be calculated without a computer
  3. CIt gives a different answer every time it is worked out
  4. DIt takes account of factors that cannot be measured

Question 802

[2 marks]sources of finance
Why does a bank want a project proposal from a business applying for a loan?
  1. AIts cash flow forecast shows whether the loan can be repaid
  2. BIt transfers the risk of the whole project onto the bank itself
  3. CIt removes the need for the bank to take any security
  4. DIt fixes the interest rate that will be charged

Question 803

[2 marks]sources of finance
Why does a lender treat the forecasts in a project proposal with caution?
  1. AThey are based on the firm's audited past accounts
  2. BThey are written by the borrower to persuade the lender
  3. CThey must by law understate the expected returns
  4. DThey are prepared by an independent auditor each year

Question 901

[2 marks]efficiency and computerised stock control
What does efficiency measure in a business?
  1. AWhether the objectives that were set are achieved
  2. BThe output obtained from the resources used
  3. CThe total value of the assets the business owns
  4. DHow large the business is compared with its rivals

Question 902

[2 marks]efficiency and computerised stock control
A firm produces goods at the lowest possible cost, but nobody wants to buy them. What does this show?
  1. AIt is effective but not efficient
  2. BIt is both efficient and effective
  3. CIt is neither efficient nor effective
  4. DIt is efficient but not effective

Question 903

[2 marks]stock control
How does a computerised stock control system prevent stockouts?
  1. AIt stops goods being issued until a count is done
  2. BIt orders automatically once stock hits the reorder level
  3. CIt values the stock held on a FIFO or LIFO basis
  4. DIt keeps a much larger buffer stock of every item held

Question 904

[2 marks]stock control
Why does a business with a computerised stock system still count its stock by hand?
  1. AThe law requires a count before any order is placed
  2. BThe system deletes its records at the end of each day
  3. CTheft, breakages and mis-scans leave the records wrong
  4. DThe system cannot value stock without a physical count

Question 1001

[2 marks]price elasticity of demand
A bakery cut the price of a loaf of bread from 90 cents to 80 cents, and the number of loaves sold each day rose from 150 to 200. Calculate the price elasticity of demand for its bread, ignoring the sign.

Answer this when you sit the paper.

Question 1002

[2 marks]price elasticity of demand
A bakery's loaf of bread has a price elasticity of demand of 3. What does this tell the bakery?
  1. ADemand is inelastic, so a price rise would raise revenue
  2. BDemand does not respond to a change in price at all
  3. CDemand is unitary, so revenue stays the same either way
  4. DDemand is elastic, so quantity changes more than price

Question 1003

[2 marks]price elasticity of demand
A bakery selling 150 loaves a day at 90 cents each cut the price to 80 cents and then sold 200 loaves a day. What happened to its daily sales revenue?
  1. AIt rose from 120.00to120.00 to 135.00
  2. BIt rose from 135.00to135.00 to 160.00
  3. CIt stayed at $135.00
  4. DIt fell from 135.00to135.00 to 120.00

Question 1101

[2 marks]communication
Which is an example of formal communication in an organisation?
  1. AA rumour about redundancies on the shop floor
  2. BA minuted meeting between a manager and a subordinate
  3. CA conversation between two workers in the staff canteen
  4. DNews passed between friends on social media

Question 1102

[2 marks]communication
What is a weakness of informal communication in an organisation?
  1. AThe message is easily distorted and cannot be verified
  2. BIt stops at the boundary between two departments
  3. CIt leaves a written record that can be used as evidence
  4. DIt travels far more slowly than an official memorandum

Question 1103

[2 marks]marketing and promotion
How does social media help a small firm's marketing?
  1. AIt reaches every customer in the market, online or not
  2. BIt stops competitors from seeing the firm's campaign
  3. CIt reaches a large audience at a fraction of the cost
  4. DIt removes the need to produce any content at all

Question 1104

[2 marks]marketing and promotion
What is the main risk to a business of marketing through social media?
  1. AThe cost of each person reached is higher than television
  2. BResponse to a campaign cannot be measured at all
  3. CThe firm loses control of the message it puts out
  4. DA price change takes weeks to reach the audience

Question 1201

[2 marks]Business objectives and management
Why does a business set objectives?
  1. AThey give the whole organisation one direction to work in
  2. BThey remove the need to plan how resources are used
  3. CThey replace the accounts as a record of past trading
  4. DThey stop competitors from entering the same market

Question 1202

[2 marks]Business objectives and management
How do objectives help a business judge how it has performed?
  1. AThey show the market share every rival firm has won
  2. BThey are the standard actual results are measured against
  3. CThey set the price the business must charge its customers
  4. DThey record the resources the business has already used

Question 1203

[1 marks]privatisation
What term describes the transfer of a business from state ownership into private ownership?

Answer this when you sit the paper.

Question 1204

[3 marks]privatisation
Why might a government sell a loss making state enterprise to private owners?
  1. AThe profit motive forces costs down and ends the subsidy
  2. BIt gives the treasury a permanent stream of yearly income
  3. CThe state keeps control of pricing and employment decisions
  4. DA private owner is required to keep every service running

Question 1301

[3 marks]competitive advantage and training
What makes an advantage over rivals a genuine competitive advantage?
  1. AIt lasts only as long as the firm keeps the lowest prices
  2. BIt is written into the firm's objectives by the board
  3. CIt comes from spending more on advertising than rivals do
  4. DCustomers value it and rivals cannot easily copy it

Question 1302

[2 marks]competitive advantage and training
What effect does strong brand loyalty have on the demand for a product?
  1. ADemand no longer depends on the quality of the product
  2. BDemand becomes less price elastic, so rises can be passed on
  3. CDemand rises whenever a competitor lowers its own price
  4. DDemand becomes more price elastic, so prices have to be cut

Question 1303

[3 marks]training and development
Why does training the sales representatives matter so much to Tip Top Furnishers Ltd?
  1. ATraining removes the need to pay commission on sales
  2. BTrained staff can be paid less than untrained staff
  3. CTheir competence is the source of the firm's advantage
  4. DThe law requires a trained representative at every sale

Question 1304

[2 marks]training and development
What training would Tip Top Furnishers Ltd need before it could sell its furniture on credit?
  1. ATraining in the operation of the workshop machinery
  2. BTraining in the design of high quality Mukwa furniture
  3. CTraining in credit assessment and in collecting debts
  4. DTraining in the export rules of neighbouring countries

Question 1401

[3 marks]international expansion
How does opening branches abroad let Tip Top Furnishers Ltd use the cash lying idle in its bank account?
  1. AIt funds premises and stock that earn more than bank interest
  2. BThe cash is converted into foreign currency and held on deposit
  3. CThe cash is repaid to shareholders as a special dividend
  4. DThe cash pays the tax due on profits earned at home

Question 1402

[3 marks]international expansion
How does trading in Botswana and South Africa as well as at home reduce a furniture maker's risk?
  1. AThe brand becomes known before any money is spent
  2. BA downturn in one economy no longer threatens the whole business
  3. CThe firm no longer depends on trained sales representatives
  4. DExchange rate movements can no longer affect its profit

Question 1403

[2 marks]international expansion
What is the main risk to a medium sized furniture maker of opening branches in two foreign countries at once?
  1. AThe brand is already well known, so no promotion is needed
  2. BUnit costs rise because output falls in every market
  3. CThe home market must be closed while the branches open
  4. DManagement is stretched thin and control may slip

Question 1404

[2 marks]international expansion
What is the lower risk way for a medium sized firm to enter a new foreign market?
  1. ABuy the largest established retailer in that market
  2. BOpen in every target country in the same year
  3. CEnter one market first, with a partner who knows it
  4. DSell through the internet only and open no branch

Question 1501

[2 marks]market segmentation
What target marketing strategy aims a single marketing mix at one clearly defined segment of a market?

Answer this when you sit the paper.

Question 1502

[3 marks]market segmentation
Why has aiming at upmarket customers kept Tip Top Furnishers Ltd profitable?
  1. AThey absorb price increases and pay cash, so no debts arise
  2. BThey buy in much larger quantities than any other segment
  3. CThey are the cheapest group of customers for a firm to reach
  4. DThey switch supplier quickly whenever a price is raised

Question 1503

[3 marks]market segmentation
What is the risk of a furniture maker relying on one narrow, upmarket segment?
  1. AThe segment buys furniture regardless of its income
  2. BThe segment expects the lowest price in the market
  3. CThe segment is served by no other firm in the market
  4. DThe segment is small, which limits how far the firm can grow

Question 1504

[2 marks]market segmentation
Why does selling on credit sit uneasily with a cash only, upmarket positioning?
  1. AIt removes the need for a credit manager to be recruited
  2. BIt raises the price the upmarket customer has to pay
  3. CIt ties the firm to the segment it already serves
  4. DIt brings in customers who cannot pay cash and risks bad debts

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