Paper 2 · November 2018 · Organisational Structure

What management term describes a manager passing some of their authority and responsibility for a task down the management hierarchy to a subordinate, while remaining accountable for the outcome?

Model answer

delegation

Explanation

Delegation is the process by which a manager assigns authority for a specific task to someone lower in the hierarchy, freeing the manager's time while the subordinate gains responsibility for carrying it out.

Derived from ZIMSEC Business_studies Paper 2, November 2018, Q2

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