Paper 2 · delegation and management
What management term describes a manager passing some of their authority and responsibility for a task down the management hierarchy to a subordinate, while remaining accountable for the outcome?
Model answer
delegation
Explanation: Delegation is the process by which a manager assigns authority for a specific task to someone lower in the hierarchy, freeing the manager's time while the subordinate gains responsibility for carrying it out.
Derived from ZIMSEC Business_studies Paper 2, November 2018, Q2
