Paper 1 · corporate culture
What term describes the shared values, beliefs, attitudes and ways of behaving that characterise how people in an organisation work, sometimes summed up as 'the way we do things around here'?
Model answer
corporate culture
Also accepted: organisational culture, organizational culture, company culture
Explanation: Corporate culture refers to the shared values, norms and expected patterns of behaviour within a business. It shapes how employees interact, make decisions and respond to management, which is why a positive culture is linked to high motivation and productivity while a poor one is linked to resentment and high labour turnover.
Derived from ZIMSEC Business_studies Paper 1, November 2018, Q2
