Paper 1 · organisational structure
What term describes an organisational structure in which the management of a task cuts across normal departmental boundaries, so that staff report to more than one manager, for example a project manager and a functional department head?
Model answer
matrix structure
Also accepted: matrix organisational structure, matrix organization structure, matrix
Explanation: A matrix structure organises work around projects that cut across normal departmental lines, so an employee answers to both a project manager and a functional (departmental) manager at the same time.
Derived from ZIMSEC Business_studies Paper 1, November 2018, Q4
