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Paper 1 · June 2019 · Business objectives and management

Which of the following is a feature of Management by Objectives (MBO), a system used to set and monitor organisational goals?

AObjectives are fixed permanently once written down at the start of the year.
BOnly senior managers are consulted when new objectives are being set.
CResource needs are ignored once the objectives have been agreed upon.
DObjectives are reviewed periodically, with staff involved in setting them.

Explanation

MBO involves periodic review and evaluation of objectives, with employees participating in setting them, adequate resources being allocated, and management commitment throughout, rather than a one-off, top-down process.

Derived from ZIMSEC Business_studies Paper 1, June 2019, Q1

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