Paper 2 · Motivation
A food outlet pays servers a commission on each meal sold. This financial incentive motivates staff because
Aextra effort during busy periods raises their pay
Bpay is fixed regardless of how much is sold
Cthe outlet no longer has to pay any basic wage at all
Dstaff can choose which shifts they work
Explanation: Commission ties reward directly to the individual's own result, so working harder at the busiest hours pays more than coasting through them. The weakness is that it can push staff towards selling rather than serving, and earnings fall in quiet periods.
Derived from ZIMSEC Business Enterprise Skills Paper 2, Specimen Paper, Q3