Danho
ZIMSEC O Level · 4049/2 · N2024

Commerce Paper 2 November 2024

Questions
54
Total marks
180
Time allowed
120 min
Syllabus code
4049/2

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Questions
54
Pass mark
33
Sit this paper

Answer every question in the printed order, get marked at the end, then see the answers.

The questions

Question 101

[2 marks]Warehousing, goods and currency conversion
Which of the following is a process carried out in a warehouse?
  1. ADrafting a company's Memorandum of Association
  2. BBreaking bulk (splitting large deliveries into smaller units)
  3. CManufacturing raw materials into finished goods
  4. DSetting the country's exchange rate

Question 102

[2 marks]Warehousing, goods and currency conversion
Consumer goods are best described as goods that are...
  1. Abought for final, personal use or consumption by households
  2. Bused by a business to manufacture other goods
  3. Cheld only by wholesalers, never sold to the public
  4. Dexported without ever being sold locally

Question 103

[2 marks]Warehousing, goods and currency conversion
Producer (capital) goods are best described as goods that are...
  1. Abought by a household purely for personal enjoyment
  2. Balways cheaper than any consumer good
  3. Csold exclusively in supermarkets
  4. Dused by a business to produce other goods or services, rather than consumed directly

Question 104

[2 marks]Warehousing, goods and currency conversion
If $1 USD equals $8000 RTGS, what is the value of $5 USD in RTGS?

Answer this when you sit the paper.

Question 201

[2 marks]Markets and consumer redress
Which of the following is a type of market?
  1. AThe proposal form
  2. BThe credit transfer
  3. CThe Charter Party
  4. DThe wholesale market

Question 202

[2 marks]Markets and consumer redress
Another type of market is...
  1. Athe stop order
  2. Bthe foreign exchange market
  3. Cthe small claims court
  4. Dthe Memorandum of Association

Question 203

[2 marks]Markets and consumer redress
The purpose of a small claims court is to...
  1. Aregulate the exchange rate between currencies
  2. Bresolve minor civil disputes quickly, cheaply and informally, without needing a lawyer
  3. Cset national interest rates for commercial banks
  4. Dissue Memoranda of Association to new companies

Question 204

[2 marks]Markets and consumer redress
A small claims court mainly handles disputes involving...
  1. Alarge international trade disagreements between governments
  2. Bdisputes over company takeovers on the stock exchange
  3. Ccriminal offences such as theft or assault
  4. Da relatively small sum of money, such as a consumer complaint against a trader

Question 301

[2 marks]Intellectual property and the sole trader
Which of the following is a type of intellectual property?
  1. AA debenture
  2. BA trademark
  3. CA stop order
  4. DA quota

Question 302

[2 marks]Intellectual property and the sole trader
One disadvantage of being a sole trader is...
  1. Abeing legally required to publish annual accounts to the public
  2. Bnever being able to make an independent business decision
  3. Cunlimited liability, meaning personal assets are at risk if the business owes money
  4. Dhaving to share all profit with business partners

Question 303

[2 marks]Intellectual property and the sole trader
Another disadvantage of being a sole trader is...
  1. Alimited capital, since the trader relies mainly on personal savings and small loans
  2. Bguaranteed unlimited access to bank funding
  3. Chaving to consult a board of directors before every decision
  4. Dbeing barred from ever employing any staff

Question 401

[2 marks]Money and borrowing
Which of the following is a function of money?
  1. AActing as collateral for every insurance policy
  2. BSetting the terms of a Charter Party
  3. CGrading goods held in a warehouse
  4. DActing as a store of value, so it can be saved for later use

Question 402

[2 marks]Money and borrowing
Money also functions as...
  1. Aa warehouse process for breaking bulk
  2. Ba type of intellectual property
  3. Ca method of grading tobacco
  4. Da measure/unit of value, so prices can be stated in it

Question 403

[2 marks]Money and borrowing
One reason an individual might borrow money is to...
  1. Aavoid ever having to repay a debt
  2. Breduce the amount of interest a bank can charge
  3. Cprevent inflation from affecting their savings
  4. Dfinance a major purchase, such as a house or car

Question 501

[2 marks]Insurance claims
The first step in making an insurance claim is usually to...
  1. Acancel the policy
  2. Bincrease the premium being paid
  3. Cnotify the insurer of the loss or event promptly
  4. Dreceive compensation immediately without any checks

Question 502

[2 marks]Insurance claims
After a claim form is submitted, the insurer typically...
  1. Apays out double the sum insured automatically
  2. Btransfers the policy to a different insurer
  3. Crefuses to communicate with the policyholder again
  4. Dchecks the claim against the policy's terms before deciding on it

Question 503

[2 marks]Insurance claims
Compensation paid on an accepted claim is based on the principle of...
  1. Aindemnity, restoring the policyholder to their position before the loss
  2. Bprofit, so the policyholder ends up better off than before
  3. Cpenalty, punishing the policyholder for the loss
  4. Dchance, decided by a random draw

Question 601

[2 marks]Communication and shipping
Which of the following is a recent trend in communication?
  1. AGrowth in the use of smartphones and instant-messaging apps for business
  2. BA decline in mobile phone ownership
  3. CA worldwide ban on using the internet for business
  4. DA return to sending all business messages exclusively by telegram

Question 602

[2 marks]Communication and shipping
A voyage charter, as a type of Charter Party, is...
  1. Aa ship hired with the charterer supplying the crew and taking full control
  2. Ba ship owned outright by the charterer
  3. Ca ship hired for one specific voyage
  4. Da ship hired for a fixed period of time, e.g. a year

Question 603

[2 marks]Communication and shipping
A time charter, as a type of Charter Party, is...
  1. Aa ship hired for a fixed period of time
  2. Ba ship hired for a single voyage only
  3. Ca ship that can never be hired by more than one charterer
  4. Da ship chartered exclusively for passenger transport

Question 701

[2 marks]Warehousing and marketing
Warehousing is important because it...
  1. Aallows bulk storage of goods until they are needed
  2. Beliminates the need for any transport of goods
  3. Cguarantees a business will never run out of stock
  4. Dremoves the need for grading or quality checks

Question 702

[2 marks]Warehousing and marketing
Warehousing also helps a business by...
  1. Aremoving the need for a business to insure its stock
  2. Bguaranteeing that goods never become obsolete
  3. Cevening out seasonal gaps between supply and demand, e.g. storing a harvest for sale all year
  4. Dincreasing the price of every good sold at the same rate

Question 703

[2 marks]Warehousing and marketing
Warehousing also allows...
  1. Agoods to be transported without any packaging
  2. Blarge bulk deliveries to be broken down into smaller units for retailers
  3. Cgoods to be sold without ever being graded
  4. Da retailer to avoid ever reordering stock

Question 704

[2 marks]Warehousing and marketing
Niche marketing differs from mass marketing in that niche marketing targets...
  1. Aonly government departments as customers
  2. Bcustomers who have never heard of the product before
  3. Ca small, specific segment of the market with a tailored product
  4. Dthe entire market with one standardised product

Question 705

[2 marks]Warehousing and marketing
Mass marketing, unlike niche marketing, typically involves...
  1. Alow sales volume at a very high price
  2. Ba product designed for one individual customer only
  3. Cno advertising of any kind
  4. Dhigh sales volume at a lower price, promoted through mass media

Question 801

[2 marks]Transport and oral communication
Transport assists a cotton grower mainly by...
  1. Aremoving the need for the farmer to grade the cotton
  2. Bguaranteeing a good harvest every season
  3. Cmoving the cotton from the farm to the ginnery or market
  4. Dincreasing the price the ginnery pays for raw cotton

Question 802

[2 marks]Transport and oral communication
Transport also assists a cotton grower by...
  1. Agiving access to wider or more distant markets than the local one
  2. Beliminating the farmer's need for storage
  3. Csetting the international price of cotton
  4. Dreplacing the need for farming inputs such as seed and fertiliser

Question 803

[2 marks]Transport and oral communication
One advantage of oral communication is that it...
  1. Ais unaffected by background noise or distance
  2. Bis best suited to very long, complex technical information
  3. Cgives immediate two-way feedback, so misunderstandings can be clarified at once
  4. Dalways leaves a permanent written record

Question 804

[2 marks]Transport and oral communication
One disadvantage of oral communication is that it...
  1. Acannot be used between two people in the same room
  2. Brequires a computer and internet connection
  3. Cleaves no permanent record, so details can be forgotten or misquoted later
  4. Dis always more expensive than written communication

Question 805

[2 marks]Transport and oral communication
Another disadvantage of oral communication is that it...
  1. Ais illegal for business use in Zimbabwe
  2. Bcan be disrupted by noise or distance between speaker and listener
  3. Cis the only communication method that keeps a permanent record
  4. Dguarantees the message will never be misunderstood

Question 901

[2 marks]ICT in insurance
One advantage of ICT in e-assurance is that it...
  1. Aguarantees every claim is paid automatically
  2. Beliminates the need for a proposal form
  3. Clets customers buy or renew policies online without visiting an office
  4. Dremoves the need for the insurer to ever assess risk

Question 902

[2 marks]ICT in insurance
ICT also helps e-assurance by...
  1. Aspeeding up the processing of proposals and claims
  2. Bincreasing the amount of paperwork required for a claim
  3. Crestricting customer access to office hours only
  4. Dpreventing insurers from keeping any customer records

Question 903

[2 marks]ICT in insurance
The main function of an underwriter is to...
  1. Adesign the insurer's marketing materials
  2. Bassess the risk presented by a proposal and decide whether to accept it
  3. Csell insurance policies directly to walk-in customers
  4. Ddeliver claim payments to policyholders in person

Question 904

[2 marks]ICT in insurance
An underwriter also...
  1. Anegotiates the wages of the insurer's sales staff
  2. Bsets a premium appropriate to the level of risk identified
  3. Cfixes the same premium for every policyholder regardless of risk
  4. Ddecides the colour scheme of the insurer's branches

Question 905

[2 marks]ICT in insurance
An underwriter's assessment also determines...
  1. Athe exchange rate used for foreign claims
  2. Bthe retail price of unrelated consumer goods
  3. Cthe terms and conditions attached to the policy
  4. Dthe national interest rate set by the central bank

Question 1001

[2 marks]Methods of payment
Which method of payment lets a payee collect varying amounts directly from the payer's account on agreed dates, commonly used for bills like electricity?

Answer this when you sit the paper.

Question 1002

[2 marks]Methods of payment
Which method of payment lets a customer instruct their bank to pay a fixed sum directly into another person's or business's account, e.g. to pay wages?

Answer this when you sit the paper.

Question 1003

[2 marks]Methods of payment
Which method of payment instructs a bank to pay a fixed amount to a named payee at regular intervals, e.g. monthly rent, until cancelled?

Answer this when you sit the paper.

Question 1004

[2 marks]Methods of payment
Which electronic system transfers large-value funds between banks individually and immediately rather than in batches?

Answer this when you sit the paper.

Question 1101

[2 marks]Enterprise skills and company documents
Enterprise skills help an entrepreneur mainly by...
  1. Ahelping them identify business opportunities
  2. Bguaranteeing the business will never make a loss
  3. Cremoving the need to organise resources
  4. Dreplacing the need for any start-up capital

Question 1102

[2 marks]Enterprise skills and company documents
Enterprise skills also help an entrepreneur...
  1. Aavoid ever needing to plan ahead
  2. Bguarantee automatic government funding
  3. Cmake good decisions under risk and uncertainty
  4. Davoid ever competing with other businesses

Question 1103

[2 marks]Enterprise skills and company documents
One item contained in a Memorandum of Association is...
  1. Athe company's name, which must end in 'Limited'
  2. Bthe personal bank statements of every shareholder
  3. Cthe daily attendance register of employees
  4. Dthe retail price list of the company's products

Question 1104

[2 marks]Enterprise skills and company documents
The Memorandum of Association also states...
  1. Athe exact salary of every employee
  2. Bthe day-to-day minutes of management meetings
  3. Cthe personal addresses of every customer
  4. Dthe objects/purpose of the company

Question 1105

[2 marks]Enterprise skills and company documents
One use of the Memorandum of Association is that it...
  1. Asets the national minimum wage
  2. Bfixes the exchange rate for the company's foreign trade
  3. Creplaces the need for a company to keep any accounts
  4. Dgoverns the company's relations with the outside world/third parties

Question 1201

[2 marks]Vending machines and consumer self-protection
One positive impact of vending machines is that they are...
  1. Acheaper to install than opening a shop counter
  2. Bavailable to customers 24 hours a day
  3. Cable to offer an unlimited range of goods
  4. Dimmune to vandalism or theft

Question 1202

[2 marks]Vending machines and consumer self-protection
One negative impact of vending machines is that they...
  1. Aeliminate the need for any electricity supply
  2. Boffer only a limited range of goods
  3. Calways provide personal advice to customers
  4. Dnever run out of stock

Question 1203

[2 marks]Vending machines and consumer self-protection
One way consumers protect themselves is by...
  1. Athrowing away receipts immediately after a purchase
  2. Bavoiding any comparison of prices between sellers
  3. Cignoring the terms and conditions of a purchase
  4. Dreading labels and checking expiry dates before buying

Question 1204

[2 marks]Vending machines and consumer self-protection
Consumers also protect themselves by...
  1. Aavoiding consumer associations entirely
  2. Bkeeping receipts as proof of purchase
  3. Cbuying only from unlicensed street vendors
  4. Drefusing to learn about their consumer rights

Question 1205

[2 marks]Vending machines and consumer self-protection
Consumers can further protect themselves by...
  1. Arelying only on the seller's own advertising for information
  2. Breporting complaints to the Consumer Council of Zimbabwe
  3. Chiding a fault from the seller to avoid a dispute
  4. Dpaying in full before inspecting the goods delivered

Question 1301

[2 marks]Production
Production is best defined as...
  1. Athe buying and selling of already-finished goods only
  2. Bthe storage of goods in a warehouse until sold
  3. Cthe advertising of goods to potential customers
  4. Dthe creation of goods and services to satisfy human wants and needs

Question 1302

[2 marks]Production
Direct production means producing...
  1. Afor one's own consumption, e.g. subsistence farming
  2. Ba surplus purely for export to other countries
  3. Conly goods that will be sold on the stock exchange
  4. Dnothing at all, since no exchange takes place

Question 1303

[2 marks]Production
Indirect production means producing...
  1. Agoods that are never sold under any circumstances
  2. Bservices that cannot be paid for
  3. Ca surplus of goods or services to exchange or sell to others
  4. Dgoods solely for the producer's own household

Question 1304

[2 marks]Production
Primary production involves...
  1. Aextracting raw materials, e.g. mining, farming or fishing
  2. Bprocessing raw materials into finished goods
  3. Cproviding services such as banking or transport
  4. Dadvertising finished goods to consumers

Question 1305

[2 marks]Production
Secondary production involves...
  1. Amanufacturing/processing raw materials into finished goods
  2. Bextracting raw materials directly from the land or sea
  3. Cproviding a service rather than a physical product
  4. Dretailing finished goods to the final consumer

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