Danho
ZIMSEC O Level · 4049/2 · N2018

Commerce Paper 2 November 2018

Questions
53
Total marks
180
Time allowed
120 min
Syllabus code
4049/2

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Questions
53
Pass mark
32
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Answer every question in the printed order, get marked at the end, then see the answers.

The questions

Question 101

[2 marks]Production, factors and distribution
Which of the following is one of the two types of production?
  1. AWarehousing
  2. BDirect production
  3. CRetailing
  4. DWholesaling

Question 102

[2 marks]Production, factors and distribution
Which of the following is a correct factor-of-production and reward pairing?
  1. ALand and wages
  2. BLabour and interest
  3. CCapital and profit
  4. DLand and rent

Question 103

[1 marks]Production, factors and distribution
In the chain of distribution Producer -> Wholesaler -> ______ -> Consumer, what fills the blank?

Answer this when you sit the paper.

Question 104

[3 marks]Production, factors and distribution
One advantage of warehousing to the consumer is that it...
  1. Aprevents any variety of goods being stocked
  2. Bmakes goods available all year round rather than only in season
  3. Cguarantees goods are always sold at a loss
  4. Dremoves the need for goods to ever be transported

Question 201

[3 marks]Consumer protection and market segmentation
Which of the following is a method a government uses to protect consumers?
  1. APassing consumer-protection legislation requiring accurate labelling
  2. BRemoving all quality standards on goods sold
  3. CBanning consumer associations from operating
  4. DPreventing courts from hearing consumer complaints

Question 202

[2 marks]Consumer protection and market segmentation
A producer using price to segment the market might...
  1. Arefuse to sell to lower-income customers at any price
  2. Bset the price using only the cost of raw materials
  3. Coffer a basic low-price version and a premium high-price version aimed at different income groups
  4. Dcharge every customer exactly the same price regardless of income

Question 301

[3 marks]Business planning and company finance
Which of the following is shown in a business plan's product section?
  1. AThe colour of the business owner's car
  2. BA description of the product and the target market it is aimed at
  3. CThe personal bank balance of each shareholder
  4. DThe exact date the business was first registered

Question 302

[2 marks]Business planning and company finance
A share represents...
  1. Aa fixed rate of interest paid regardless of profit
  2. Ba claim repaid before any shareholder if the company is wound up
  3. Cpart-ownership of a company, giving voting rights and a dividend that varies with profit
  4. Da loan to the company with no ownership rights

Question 303

[2 marks]Business planning and company finance
A debenture represents...
  1. Aa loan to the company, making the holder a creditor rather than an owner
  2. Bpart-ownership of the company with full voting rights
  3. Ca variable dividend that depends on the company's profit
  4. Da claim that ranks below shareholders if the company is wound up

Question 401

[2 marks]Cheques and business finance
A general/plain crossing on a cheque means it...
  1. Ais automatically void after 24 hours
  2. Bcannot be used to pay anyone other than the bank itself
  3. Cmust be paid into a bank account rather than cashed over the counter
  4. Dcan only ever be cashed over the counter

Question 402

[2 marks]Cheques and business finance
'Account Payee' written on a crossed cheque means it...
  1. Acan be cashed by anyone who presents it
  2. Bmust be paid in a foreign currency
  3. Cis valid for exactly one year from the date shown
  4. Dmay only be paid into the account of the named payee

Question 403

[2 marks]Cheques and business finance
A trader has a gross profit of $20 000 and expenses of $7 000. Calculate the net profit.

Answer this when you sit the paper.

Question 404

[1 marks]Cheques and business finance
Working capital is important to a business mainly because it...
  1. Aremoves the business's need to ever hold any stock
  2. Bguarantees the business a bank loan
  3. Clets the business pay its day-to-day running costs as they fall due
  4. Dis used only to buy fixed assets such as buildings

Question 501

[2 marks]Insurance
Assurance, as a form of insurance, covers...
  1. Aan event that is certain to happen at some point, such as death
  2. Ban event that may or may not happen, such as a fire
  3. Conly losses to a business's motor vehicles
  4. Donly losses caused by theft

Question 502

[2 marks]Insurance
A proposal form in insurance is used to...
  1. Arecord complaints made against the insurer
  2. Bgather the information the insurer needs to assess the risk being insured
  3. Cpay out a claim once it has been approved
  4. Dcancel an existing insurance policy

Question 503

[2 marks]Insurance
A proposal form must be completed...
  1. Aonly by the insurer's own staff
  2. Bafter the policy has already been issued
  3. Cin utmost good faith, disclosing all facts relevant to the risk
  4. Dwithout disclosing any details about the risk

Question 601

[2 marks]Franking machines and sea transport
One advantage of a franking machine is that it...
  1. Acan only be used to send mail overseas
  2. Bprints the postage value directly onto mail, so stamps need not be bought and stuck on
  3. Cprevents any mail from being posted in bulk
  4. Dremoves the need for any postage to be paid at all

Question 602

[2 marks]Franking machines and sea transport
A franking machine also...
  1. Aguarantees free delivery for all mail it prints
  2. Breplaces the need for an address on the envelope
  3. Cprints the date automatically, which can serve as proof of posting
  4. Drequires every letter to be weighed by hand at the post office

Question 603

[3 marks]Franking machines and sea transport
A liner, unlike a tramp, in sea transport...
  1. Ais chartered for a single voyage only, with a negotiated rate
  2. Bnever carries cargo, only passengers
  3. Csails a fixed route on a fixed, advertised timetable, calling at set ports
  4. Dhas no fixed route and sails only where cargo happens to be available

Question 701

[2 marks]Business environment and production
Political factors in a business's external environment include...
  1. Agovernment policy, stability and regulation
  2. Bthe age structure of the population
  3. Cthe invention of new production machinery
  4. Dthe level of rainfall in a given year

Question 702

[2 marks]Business environment and production
Economic factors in a business's external environment include...
  1. Athe country's laws on employment
  2. Bcustomers' cultural attitudes and tastes
  3. Cthe availability of new production technology
  4. Dinflation, interest rates and exchange rates

Question 703

[2 marks]Business environment and production
Technological factors in a business's external environment include...
  1. Athe level of government taxation
  2. Bthe country's population growth rate
  3. Cthe availability of natural resources
  4. Dnew machinery, the internet and e-commerce

Question 704

[2 marks]Business environment and production
Direct production is best described as...
  1. Aproducing a surplus specifically to sell to others
  2. Bmanufacturing goods using imported machinery
  3. Cadvertising a finished product to consumers
  4. Dproducing goods or services for one's own consumption, with no sale involved

Question 705

[2 marks]Business environment and production
Indirect production, unlike direct production, relies on...
  1. Aspecialisation and a market/medium of exchange to trade the surplus produced
  2. Bevery household producing only for itself
  3. Cthe complete absence of any buyers or sellers
  4. Da ban on producing more than is immediately needed

Question 801

[2 marks]International trade and retailing
One benefit of exports to Zimbabwe is that they...
  1. Aearn foreign currency needed to pay for imports and service foreign debt
  2. Bremove the country's need to produce anything domestically
  3. Cguarantee that local prices never rise
  4. Deliminate the need for any import restrictions

Question 802

[2 marks]International trade and retailing
Exports also benefit Zimbabwe by...
  1. Aworsening the country's balance of payments
  2. Bwidening the market for local producers beyond the small domestic market
  3. Creducing the number of people employed in export industries
  4. Ddiscouraging local producers from improving quality

Question 803

[2 marks]International trade and retailing
One reason small scale retailers survive despite competition from large stores is that they...
  1. Aalways sell at higher prices than large stores
  2. Bare located far from residential areas
  3. Crefuse to extend credit to any customer
  4. Doffer personal, friendly service that large stores often cannot match

Question 804

[2 marks]International trade and retailing
Another reason small scale retailers survive is that they...
  1. Aare conveniently located close to residential areas, saving customers travel time
  2. Bonly sell goods in large, bulk quantities
  3. Cclose earlier than large stores every day
  4. Dcannot adapt to what their local community wants

Question 805

[2 marks]International trade and retailing
Small scale retailers also survive because they...
  1. Aare legally protected from ever facing competition
  2. Boften extend credit/trust to regular customers, which large chains rarely do
  3. Chave far greater bargaining power with suppliers than large chains
  4. Dbenefit from larger economies of scale than large stores

Question 901

[2 marks]Consumer rights and responsibilities
The consumer right to safety means...
  1. Athe right to buy goods without ever reading the label
  2. Bprotection from having to make any complaint
  3. Cprotection from goods or services that are hazardous to health
  4. Dthe right to pay whatever price a seller wants to charge

Question 902

[2 marks]Consumer rights and responsibilities
The consumer right to redress means...
  1. Athe right to be charged more than other customers
  2. Bcompensation, repair or replacement for a genuine complaint
  3. Cthe right to be ignored if a product is faulty
  4. Dthe right to receive no information about a product

Question 903

[2 marks]Consumer rights and responsibilities
The consumer right to be informed means...
  1. Abeing told only what the seller wants to disclose
  2. Bhaving no access to product labels
  3. Creceiving accurate information to make a good choice, free from misleading advertising
  4. Dbeing denied any information about a product's price

Question 904

[2 marks]Consumer rights and responsibilities
One consumer responsibility is to...
  1. Amake false complaints to obtain free replacements
  2. Bdamage goods deliberately before returning them
  3. Cavoid ever asking a seller any questions
  4. Dcheck goods and read labels carefully before buying

Question 905

[2 marks]Consumer rights and responsibilities
Another consumer responsibility is to...
  1. Aavoid keeping any receipts or proof of purchase
  2. Bcomplain only through unlawful means
  3. Cignore all instructions printed on a product
  4. Duse goods safely and as instructed

Question 1001

[2 marks]Traders Association and marketing mix
One function of a Traders Association is to...
  1. Arepresent members' interests to government and local authorities
  2. Bset the national minimum wage for all workers
  3. Cmanufacture goods on behalf of its members
  4. Dissue currency to its member traders

Question 1002

[2 marks]Traders Association and marketing mix
A Traders Association also...
  1. Asets the retail price of every member's goods by law
  2. Breplaces the need for members to pay any tax
  3. Cnegotiates collectively for better terms from suppliers on behalf of members
  4. Dprevents members from ever communicating with each other

Question 1003

[2 marks]Traders Association and marketing mix
In the marketing mix, 'Product' refers to...
  1. Adesigning/choosing what to sell, including its features and quality
  2. Bdeciding what price to charge for the item
  3. Cdeciding how the item will reach the customer
  4. Ddeciding how the item will be advertised

Question 1004

[2 marks]Traders Association and marketing mix
In the marketing mix, 'Place' refers to...
  1. Awriting the adverts used to promote the product
  2. Bdeciding how and where the product reaches the customer, i.e. its distribution channels
  3. Cdesigning the physical features of the product
  4. Dsetting the price the customer will pay

Question 1005

[2 marks]Traders Association and marketing mix
In the marketing mix, 'Promotion' refers to...
  1. Adeciding which shops will stock the product
  2. Bcalculating the cost of manufacturing the product
  3. Ccommunicating with and persuading customers through advertising and sales promotion
  4. Ddeciding the ingredients or materials used in the product

Question 1101

[2 marks]Banking and international finance
A bank might dishonour a cheque if...
  1. Athe cheque is presented on the same day it was written
  2. Bthe drawer's signature exactly matches the specimen on file
  3. Cthe amount in words and figures are identical
  4. Dthere are insufficient funds in the drawer's account

Question 1102

[2 marks]Banking and international finance
A bank might also dishonour a cheque if...
  1. Athe cheque is presented within a week of being written
  2. Bthe drawer has more than enough funds in the account
  3. Cthe payee's name is spelled correctly
  4. Dthe amount in words differs from the amount in figures

Question 1103

[2 marks]Banking and international finance
A cheque is considered 'stale' and may be dishonoured if it is presented...
  1. Amore than six months after the date written on it
  2. Bon the same day it was issued
  3. Cwithin 24 hours of being written
  4. Dby the person who wrote it

Question 1104

[2 marks]Banking and international finance
One role of the World Bank in developing countries is to...
  1. Aset the retail price of goods sold in member countries
  2. Bprint the national currency of member countries
  3. Ccollect income tax on behalf of member governments
  4. Dprovide long-term loans for development projects such as infrastructure and education

Question 1105

[2 marks]Banking and international finance
The World Bank also assists developing countries by...
  1. Afixing the exchange rate of every member currency
  2. Boffering technical assistance and expert advice on economic policy and project design
  3. Cguaranteeing every country an equal share of world trade
  4. Dreplacing the need for a country's own central bank

Question 1201

[2 marks]Export credit and assurance
An Export Credit Guarantee Corporation mainly assists exporters by...
  1. Ainsuring them against the risk of a foreign buyer failing to pay
  2. Bguaranteeing exporters a fixed exchange rate forever
  3. Csetting the retail price of exported goods
  4. Dreplacing the need for exporters to find any foreign buyers

Question 1202

[2 marks]Export credit and assurance
By insuring exporters against non-payment, an Export Credit Guarantee Corporation also...
  1. Aguarantees that exports will never be delayed at customs
  2. Bmakes it easier for exporters to obtain bank finance, since the insured debt is safer collateral
  3. Cprevents exporters from ever obtaining a bank loan
  4. Dremoves the need for exporters to assess any foreign buyer's creditworthiness

Question 1203

[2 marks]Export credit and assurance
One benefit of an assurance policy is that it...
  1. Acan never be used as security for a loan
  2. Bguarantees the policyholder a payout within 24 hours of any claim
  3. Cguarantees a payout on an event certain to happen, such as death, giving the family financial security
  4. Donly pays out if the insured event never happens

Question 1204

[2 marks]Export credit and assurance
An endowment assurance policy also...
  1. Acharges no premium at all once taken out
  2. Bbuilds up a savings/investment value that is paid out even if the insured event has not yet happened by a set date
  3. Conly pays out after the policyholder's death, never before
  4. Dcannot be surrendered or cashed in before maturity under any circumstances

Question 1301

[2 marks]Seaports and internet trade
A seaport authority provides...
  1. Aberths/docks where ships can load and unload
  2. Bloans for exporters to insure against non-payment
  3. Cthe national exchange rate for foreign currency
  4. Dretail licences for shops trading near the port

Question 1302

[2 marks]Seaports and internet trade
A seaport authority also provides...
  1. Athe country's postal service
  2. Bschool and hospital facilities for the whole city
  3. Ccranes and other cargo-handling equipment
  4. Dinsurance policies for individual policyholders

Question 1303

[2 marks]Seaports and internet trade
A seaport authority further provides...
  1. Anavigational aids, such as lighthouses and buoys, to guide ships safely into port
  2. Bconsumer-protection legislation for the whole country
  3. Cthe national minimum wage for dock workers
  4. Dtrademarks and patents for shipping companies

Question 1304

[2 marks]Seaports and internet trade
The internet is important to a trader mainly because it...
  1. Aeliminates the need for any form of payment
  2. Ballows advertising and selling to a much wider, even global, market
  3. Cremoves the need for the trader to ever communicate with customers
  4. Dguarantees the trader will never face any competition

Question 1305

[2 marks]Seaports and internet trade
The internet also helps a trader by...
  1. Apreventing the trader from accessing any market information
  2. Bbanning online or electronic payment methods
  3. Cincreasing the cost of running a physical shop
  4. Denabling fast communication with suppliers and customers by e-mail/messaging

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