Paper 2 · Computer terminology

Give the term for the loss of work-related skills that occurs when computer systems are introduced into a workplace, for example through office automation or robotics.

Model answer

deskilling

Also accepted: de-skilling

Explanation: Deskilling is the loss of work-related skills due to the introduction of computer systems, e.g. office automation or robotics reducing the need for manual skills.

Derived from ZIMSEC Computer Studies 7014/2 Paper 2, November 2016, Q1

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Give the term for the loss of work-related skills that occurs when computer systems are introduced into a workplace, for example through office automation or robotics.

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